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Having trouble logging in?
Find some common solutions below
Forgot your password?
Reset your password using your registered mobile number. For further help, contact support at [email protected].
Changed your mobile number?
If you no longer have access to your old number, please contact support. We'll assist you after verifying your identity.
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Common questions about login
You'll need your registered mobile number or username and password to log in. Make sure your internet connection is active and that you're entering the correct details.
For your security, you'll be logged out automatically after a period of inactivity. Always log out manually when playing on a shared or public device.
The 3399 support team is available around the clock to help. Email us at [email protected] or FAQ page See.